Scrum

Imagine walking through a supermarket. Hundreds of products are vying for your your attention. Often, the only thing you can actually see is the packaging, not the product itself. Unless you know exactly what you need, packaging is an important part of what draws us to purchase a product. What kind of story does it tell? What benefits does it emphasize? What kind of visuals are used to convince you? What about fonts or the name of the product? How is it described in the packaging? ‘Design The Box’ is a fun, creative exercise to help teams step into the…

The Mountaineering Retrospective is a simple and fun Retrospective that I came up with to help teams reflect on the bigger picture. Sprint Retrospectives tend to focus on the past sprint (what’s in a name), but it does help to occasionally apply a broader view. Using the visual metaphor of ‘climbing the mountain’, this Retrospective helps teams to look at their growth, and what is needed to continue, from another perspective. It takes around 45 to 60 minutes and a room with sufficient room to move around. Here’s how to do it with your team Preparation (although you…

Building Awesome products requires a deep, emphatic understanding of your users. What do they need? What drives them? How do they experience a particular product or process? In this post I explain how to use Empathy Maps and interviews with users to build this understanding. About Empathy Maps Empathy Maps are a simple, powerful tool to build understanding of your users. It is no wonder that they are the nuts and bolts of UX-designers and are commonly used in Design Thinking. The name derives from 'Empathy', which refers to the ability to understand what another person feels and thinks. A…

Whatever technology you are using now, there is a good chance that it will be irrelevant ten years from now. From the software you use for work to the hardware you have with you now. From the devices you use at home to the means you use to get from A to B. The world is changing ever faster. But can we keep up? Welcome to the Supernova! Welcome to the Supernova In his book 'Thank you for being late', journalist and publicist Thomas Friedman gives dozens examples of just how fast technological change is accelerating. Take Apple's iPhone. Released…

In a previous post I talked about the 'case of the missing users & customers in Scrum'. While there's a lot of focus (also thanks to DevOps) on 'shipping fast', we often forget that 'shipping fast' and 'building what the user needs' are two sides of the same coin. It's wonderful to ship fast. But without actively involving the user, it is nothing more than a technical exercise. How can we build good products if we never talk or see real-life users? In this post I offer 7 powerful ways to make this kind of interaction happen (directly and indirectly)…